- Posted by Karen Benz
- On December 9, 2016
- 1 Comments
- communication, golden rule, message, platinum rule, style
The Golden Rule
When we were young, our parents taught us the Golden Rule, “Do unto others as you would want done unto you.” In other words, treat others as you want to be treated. This extends to our communication as well. We tend to communicate with others in the way WE want to be communicated with.
The problem with this approach is that people are complex, and they have very different communication needs. When we communicate with them in the way WE want to be communicated with, we are not necessarily meeting THEIR communication needs. The result? Our message may not be heard.
The Platinum Rule
I suggest using the Platinum Rule when communicating with others. This means to communicate with others in the way THEY want to be communicated with. For example, I am an extrovert who is very animated in my communication. I tend to touch people when I’m talking with them – in an effort to show them I care. When I communicate with someone who is introverted and who needs a 3 foot perimeter of personal space around them, I modify how I communicate with them! I don’t touch them, and I tone down my animated style. This allows my message to be heard without the distraction that my style can cause. There are countless examples of how one would communicate differently using the Platinum Rule.
For More Information
To learn more about the Platinum Rule and how you can adjust your communication style to be a better communicator, contact me.